DIGIPAYMENT TECHNOLOGIES PTY LTD

Privacy Policy

Summary

We look after your personal information as if it was our own. Our Privacy Policy presents our commitment to:

• limit the types of personal information that we need to collect to provide you with the customised experience;
• limit the purpose of collecting personal information for without it we can’t provide you with the required experience;
• provide you with access to your personal information that we hold and to update it;
• limit the circumstances of your personal information being shared and the measures we take to protect it.

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Kinds Of Personal Information That We Collect And Hold

​Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details.

We may collect the following types of personal information:

Name;

Business name including ABN/ ACN numbers;

Email addresses;

Telephone number and other contact details;

Statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;

Any additional information relating to you that you provide to us directly through our website or indirectly through your use of our website or online presence or through other websites or accounts from which you permit us to collect information; or any other personal information that may be required in order to facilitate your dealings with us.

How We Collect And Hold The Personal Information

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We may collect personal information either directly from you, or from third parties. We may collect this information when you:

• Register on our website or in person;
• Communicate with us through correspondence, email, or when you share information with us from, emails/electronic messages sent by you to us: your email/electronic message address will be recorded automatically;
• Other social applications, services or websites; or
• Interact with our websites, services, content and apps: when you visit our website or use our products, services or apps;
• Web analytic software/cookies/click stream data: we use this to evaluate the effectiveness of our website;
• social media: we may participate in social media and contact you;
• If you give us personal information about other individuals (e.g. staff, directors/partners or authorised persons) we ask that you tell the individual that you have done so and make them aware of this Policy, for example, by giving them the link to it. digipaytech.com.au

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We protect your personal information from unauthorised access or alteration, disclosure or destruction. In particular, data that is transmitted on public networks is either anonymised or sent encrypted. We have protection measures for our personal information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to our information technology systems. We restrict access to personal information to authorised employees and contractors. Where contractors need to know that information in order to process it for us, they are subject to strict contractual confidentiality obligations.

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Purposes For Collecting, Holding, Using And Disclosing Personal Information

​We may collect, hold, use and disclose your personal information for the following purposes:

to offer you tailored content like giving you more relevant features and services.

to enable you to access and use our website and our other services;

to operate, protect, improve and optimise our website, business and our members’ experience, such as to perform analytics, conduct research;

to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you or related to your membership;

to comply with our legal obligations, resolve any disputes that we may have with any of our users or members, and enforce our agreements with third parties.

We may also disclose your personal information to:

our business partners whom we have endorsed to offer relevant services such as insurance, training and the like to our members; and

trusted third parties who also hold other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the services that you receive.

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Accessing And Updating Your Personal Data

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

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Security

We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information in accordance with company security policy. However, we cannot guarantee the security of your personal information.

Complaint Resolution Mechanism

If you have a question, concern or complaint regarding the way in which we handle your personal information, you should contact our Privacy Officer direct at:

DIGIPAYMENT TECHNOLOGIES PTY LTD

Email: admin@digipaytech.com.au

We will respond to you within a reasonable period to let you know who will be handling your request and when you can expect a further response.

If you are unsatisfied with our response you can contact the Office of the Australian Information Commissioner.

Policy Version 1.0